Back to Blog
What Are the Benefits of Managed Services Over Time & Materials or Block Time?
Managed Services offer customers a per user or per device cost which provides business owners with a more fixed proce and holistic approach to managing their IT needs. With this also comes several advantages.
First you have instant access to a team of experts to help maintain your current environment as well as plan for your future growth. This can save you a lot of time and research as you try to decide what you should be doing when it comes to current IT decisions that impact your company. Meeting with your Managed Services team on a regular basis can help keep your business on track and make sure your IT environment will support your business goals.
Managed Services can also allow you to focus on your customers. If you have a full managed services plan, you no longer need to spend time trying to fix IT issues, you simply submit a request and let the experts take it from there. You no longer have to be distracted by all the little things that come up on a daily basis which distract you from your main focus which is taking care of your customers.
Going with Managed Services usually offer a comprehensive list of security programs which make your company safer. Standard packages usually include Antivirus and Malware protection, spam filtering but can be more advanced and include things like log monitoring and Security Awareness training. Security Awareness training is quickly becoming part of the stand program as most breaches are actually started by your employees doing something they could have been trained not to do.
When small businesses choose to go the “time and materials” or “block time” route they are usually hesitant to call and ask for help because they know there is a charge involved each time they request help. Managed Services provides a set cost which you can budget for and in turn it can make environment run smoothly, free up your time to deal with REAL business and make your business more secure. Reach out to Kansas City Managed IT today if you would like to learn more.
Back to Blog
Is Your Staff Your Biggest Security Threat?
As we move into 2019 have you thought about what your biggest security threat is? The answer is your staff. Your staff emails, transfer files, browse the internet and download programs without your IT departments approval. Think about implementing a couple cost effective additions to security education this year which can go a long way in helping to improve your staff’s security rating.
The first one is to implement some sort of a security awareness training. This would consist of receiving a weekly email with a short video which goes over a specific area an employee needs to be aware of. At the end of the video the employees must answer a couple quick questions and the results are kept so you know who is and isn’t participating. These quick videos will sometimes seem like common sense, but you would be amazed how often people forget to use it and they serve as good reminders to the little things that can cause havoc on your network.
The second would be to offer “Lunch and Learns” which have topics to do with security. Lunch and Learns are a good way to remind employees of key things they can be doing to ensure they are following best practices when it comes to cyber security. They also give employees an opportunity to ask questions that aren’t covered in the video training and Lunch and Learns.
If you would like to get started with a security awareness training program give Kansas City Managed IT a call and we can help you determine what program would work best for you.